FAQ for people providing reference letters

1. What happens if I select "No" when asked whether I can provide a reference?
   If you select No, the system will ask that you verify this. If you do, then your request for a reference will be listed as Opted Out, and your participation in the process is complete.
2. What happens if I miss the deadline, but still want to provide a reference?
   If you have missed the deadline but you still want to submit a reference, return to the email and reply to the sender with this request.
3. How do I get a copy of the submitted reference?
   After you click Submit, the system converts your submitted text into a web page. You can print this page for your records. For 30 days after you submit, you can return to this page by clicking the hyperlink in the email. After 30 days, you will have to request a copy of the reference letter from the Academic Personnel Analyst who sent the email.
4. How do I know what criteria to address in my reference?
   Click on the "Criteria for Review" hyperlink to read about specific requirements for the action for which the candidate is being considered. If you want to learn more, click on the APM hyperlink within the Criteria for Review; you will be presented with the University of California Academic Personnel Manual (APM) policies related to the action. If there is no additional information or hyperlink, you should refer to the criteria in the email.
5. Can I copy text from another document into the fields on the page?
   Yes. You can copy and paste from another document. However, you may notice some changes in formatting.
6. Can I save what I've done and come back later to finish it?
   Yes. Click on the Save as Draft button. Use the hyperlink in the email to return to this page at a later date. However, you will not be able to complete the reference if you try to return after the deadline (noted in the email and when you click Save as Draft). You cannot save as draft in the Teaching/Mentoring Assessment.
7. How do I get a copy of the candidate's CV?
   At the top of the page, there is a section entitled "Attachments for your review:". Below that heading you should see a link to the candidate's CV. If you do not see that heading, or if there is not an "attached" CV, you will need to go back to the email and reply to the Academic Personnel Analyst, requesting the candidate's CV.